Have you purchased a Matterport camera? Then you need a Matterport Plan. What is it? It is the landing point for all your Surveys: via the Matterport Capture app you send your captured spaces here for processing: you obtain the Digital Twins, Floor Plans and Point Clouds. Each Matterport Plan has a number of active spaces according to its type and price. Within your Matterport Space you can store and manage your projects, share your work with your collaborators and have all the Datasets processed by the Matterport Technology. In order to be able to receive the technical files of the survey carried out with Matterport, a subscription to the Matterport Cloud is required. There are different plans: we recommend the Professional Plan or the Business Plan.

It is very simple. You can do it quickly online. Click here to choose the Matterport Plan that is right for you

Each Space corresponds to a project and can contain up to 200 scans. Each Matterport Plan has a number of active Spaces relative to its range: should you occupy the entire number of available Spaces, you can archive the "closed" Projects and retrieve one or more Spaces for your new projects. Matterport Spaces are not cumulative.

The Professional Plan envisages the possibility of using 25 Spaces guaranteeing access to 5 users. The Business Plan, on the other hand, envisages the possibility of using 125 Spaces guaranteeing access to 25 users. Both the Professional Plan and the Business Plan can be subscribed to monthly or annually.

To get information about your Matterport subscription plan you need to log in to your account where in the "Settings" section and then "Billing". Here you will find all the details regarding your subscription and billing. So:

• Log in to your Matterport account;
• Select 'Settings' from the menu on the left;
• Within 'Settings', choose the item 'Invoices';
• Under 'Invoices' you will find information on your invoices and payments already made. From here you will also be able to check the number of spaces occupied and the users who are authorised to access your Plan;
• The renewal date of your Matterport Processing Plan is indicated under 'Next Invoice'.

Of course. Simply enter the menu of your space and select the sharing option. In a few seconds your co-worker or customer will receive everything by e-mail. You may find this article useful.

Here are the steps you need to take:
1. In the Matterport Capture app, tap the 'Mark Features' icon in the bottom right-hand corner.
2. Select the 'Mirrors' icon
3. In the preview pane, select the edge of the mirror and drag it towards the other end of the mirror. You may find this article useful

In the case of a multi-storey building, the stairs connecting one room to another must also be scanned. In order to capture the stairs before moving on to the next floor, it is necessary:

• scan at the foot of the flight of stairs;
• scan the intermediate landing;
• continue with scanning until the next floor is reached.

When changing floors, you must indicate the level of the building on which the survey is being carried out using the 'Floor' function. You can get more information here.

Simply log in to your Matterport Cloud account and select the project in your spaces and then click the "Edit" button in the top right-hand corner. You will then be able to explore the space: on the right-hand side of the command bar, choose 360 and select the area you are interested in. You may find this video useful:

There are a number of factors that could reduce the range of your connection while working with Matterport Pro3. The most common are these:

• Interference from other networks on the same wireless band;
• Occlusion by walls, depending on thickness, or other obstacles.

Remember, however, that range can only be a 'problem' if you take a position behind a wall and then start scanning. You can walk behind the camera as it rotates, thus negating the distance factor.

To upload your survey and allow it to be processed, you must, within the Matterport Capture app (with which you conducted your work), choose the "Upload" command in the top right-hand corner. Once this is done, the white cloud with the 'Check' symbol inside it will appear: this screen will indicate that the project is being uploaded. In the event of a successful upload, a tick will appear as proof of successful upload. Be careful: if the cloud is red/orange in colour then there could be problems with th uploading. In this respect, check that the Internet signal is sufficient and the connection stable. You can get more information here.

Of course. You can resume the survey using, of course, the Matterport Capture app. You will have to return to the site and continue your work: Matterport Pro3 will hook up to the nearest scanning station and allow you, automatically, to resume your survey. If you have already uploaded your previous work to the Processing Cloud, then you will have to reload your project and occupy a new Matterport Space by generating a new Digital Twin. After this step you can, if you wish, delete your previous project. In the event that the work has not previously been uploaded to the cloud, you can upload it normally.

First of all, you must be logged in to the Cloud via your personal account. You can upload the space by clicking on the three dots on the side or, alternatively, by choosing the "Upload" option within your project. Leave the App open and the device switched on. Once the upload is complete, you will receive a confirmation e-mail: inside it you will find a link through which you can access the template.

The processing time of the model depends on several factors:

• Upload speed - Time it takes to upload from your iPad to the cloud.
• Processing queue: at some times of the day, more models are loaded than others.
• Model size: this is the most important factor. Larger models take longer to process. A model with only 1 or 2 scans can be completed in 30 minutes, while a model with more than 200 scans can take 24 to 48 hours.

Most models are processed within eight hours.

They are the result of the combination of LiDAR scanning and photographic data. Matterport Technology processes a simulation of an existing location consisting of a series of panoramic photographs with a visual coverage of 180° vertically and 360° horizontally, known as photospheres. The photospheres, which are connected to each other, form a path that can be travelled freely by the user both from a PC and from mobile devices such as smartphones and tablets.

The output formats concern both photos and scans and are as follows:

• 2D snapshots;
• 360º Photosphere equirectangular;
• MP4 or GIF;
• Schematic plans in .svg, .pdf and image format;
• .obj files;
• Point cloud in .xyz and E57 format.

Log in to your Matterport account. Select the relevant project and then click on the "Additional Components" item: inside you will find the Planimetry and all the other technical datasets automatically produced by Matterport. To download the floor plan you will have to choose the option "Download Schematic Floor Plan". You may find this article useful.

After selecting the option "Download Schematic Floor Plan", within "Additional Components", a menu will appear illustrating the options for downloading the floor plan: within this, you must select the "Metric System" item. You may find this article useful.

Before downloading the plan, you must change the space-sharing settings from 'Private' to 'Public' or 'Not Indexed'. You may find this article useful.

To order a Floor Plan or Point Cloud you must fulfil these steps:

• You must have enabled Schematic Plans on your account;
• You must have a Matterport Plan of Professional level or higher;
• Your scan must be carried out with a camera supported by Matterport.

The cost of the Floor Plan varies depending on the square footage:

• 15€ for projects up to 929sqm
• 30€ for projects exceeding 929sqm

MatterPak, or the Cloud of Points in .xyz format, costs 44€. The E57 Point Cloud, i.e. very high density, costs 82€.

MatterPak is a data package intended for architects, engineers, and construction professionals who wish to import these resources into third-party 3D programmes (such as Analist CLOUD, Revit, etc.). It includes .obj and .xyz files.

• obj file: is an open format, already adopted by many applications for 3D graphics and for data interchange with other programmes. It is a true 3D mesh.
• .xyz file: is a cloud of points in colour.

E57 is the high-intensity colour point cloud generated from LiDAR scans. With 10 times the level of detail of the MatterPak .xyz format, E57 files are vendor-independent and widely adopted by most 3D design software, allowing higher density point clouds to be integrated into documentation and modeling workflows.

Your kit will be supplied with a Card containing a Qr-Code and a Redemption Code. Just scan the Qr-Code or connect to this page and enter the Redemption Code in order to receive the free MatterPaks and E57 files. This article may help you.

Matterport will provide a Floor Plan in an .svg format: in order to be able to use it and work on it in the design and drawing environment, you will need to convert it to .dwg. You can do this easily with AnalistMatterport, Analist's module that allows the immediate conversion of the plan. You may find this video useful:

Of course. The AnalistMatterport module not only converts the .svg file to .dwg, but also allows you to perform a quick and efficient measurement check to certify the accuracy and reliability of the survey.

You can correct a photo with AnalistPhoto. This is the Analist module dedicated to perspective correction of images: it achieves its goal in just a few steps. You may find this video useful:

Of course. With Analist CLOUD, based on Autodesk Technology, it is possible to generate plans, sections and elevations directly from the Point Cloud. You may find this video useful: